Privacy Policy
Effective date: August 5, 2026
Oranokai ("Oranokai," "we," "us," or "our") operates oranokai.com, an AI-powered product photography and video platform. This policy explains what information we collect when you use the service, why we collect it, who we share it with, and the choices you have. It applies to everyone who visits the site, creates an account, or uses our generation tools.
If you do not agree with this policy, please do not use Oranokai. By creating an account or using the service, you accept the practices described here.
1. Information We Collect
1.1 Account information
When you sign up, we collect your email address and, if you sign in with Google, the basic profile information Google shares with us (name, email, avatar). Authentication is handled by Supabase, our database and identity provider — we never see or store your Google password.
1.2 Content you upload
To generate product photography or video, you upload images of your own products. We store these uploads, the prompts and settings you use, and the AI-generated results in your account gallery so you can view, re-download, or reuse them later.
Do not upload images you do not have the rights to use. You are responsible for the content you upload — see the Terms of Use for the full license and responsibility terms.
1.3 Payment information
Payments are processed by Razorpay, our third-party payment gateway. Oranokai never sees or stores your full card number, CVV, or bank credentials — Razorpay handles that directly and shares only what we need to confirm a payment succeeded (an order ID, amount, and status).
1.4 Usage and technical data
We automatically log things like: which pages you visit, which AI models you use, how many credits you spend, your IP address, browser and device type, and approximate location (used only to decide whether to show INR or USD pricing — see Section 6). This helps us run the service, prevent abuse of free-tier limits, and understand what to improve.
1.5 Cookies
We use cookies for authentication (keeping you signed in), essential site function, and analytics. See our Cookie Policy for the full list.
2. How We Use Your Data
- To create and maintain your account, and authenticate you when you sign in
- To generate the images and videos you request, and to save them to your gallery
- To process payments, track your credit balance, and manage pack or subscription entitlements
- To enforce free-tier daily limits and detect abuse, fraud, or violations of our Terms of Use
- To send transactional emails (purchase confirmations, generation issues) and, only if you opt in, product updates
- To improve the product — understanding which models and features are actually used
- To comply with legal obligations, such as responding to a valid legal request
3. AI Processing and Third-Party Sub-Processors
This is the part that matters most for an AI product like ours, so we're explicit about it: when you generate an image or video, the product photo you uploaded and your prompt/settings are sent to the third-party AI provider that powers the model you selected, so it can produce your result. Depending on which model you choose, this may include:
- fal.ai — hosts most of our image and video models (including the Flux, Nano Banana, and Kontext families)
- OpenAI — powers GPT Image models
- Google — powers Gemini/Imagen-based models
- Anthropic — powers Claude, used for AI copywriting, product analysis, and AI-assisted prompt enhancement
- xAI — powers Grok Imagine models
Each of these providers processes the image/prompt only to generate your requested output and is bound by its own privacy policy and data handling terms, which we encourage you to review if you have specific concerns. We select providers based on reasonable data-handling practices, but we do not control their infrastructure directly. Because several of these providers are based outside India, using Oranokai means your uploaded content may be processed on servers in the United States or elsewhere — see Section 8.
We do not sell your uploaded images or generated content to any third party, and we do not permit AI providers to use your content to train their models beyond what is necessary to generate your immediate result, except where a provider's own terms state otherwise (in which case that provider's policy governs, not ours).
4. How We Share Your Data
We do not sell your personal data. We share it only with:
- The AI sub-processors listed in Section 3, to generate your requested content
- Razorpay, to process payments
- Supabase, our database, authentication, and file-storage provider
- Cloudflare, for security, DDoS protection, and content delivery
- Google Analytics, for aggregated, anonymized traffic analysis
- Law enforcement or regulators, only when legally required to do so
5. Data Retention
We keep your account information, uploaded images, and generated content for as long as your account is active, so your gallery stays available to you. If you want your account and associated data deleted, contact us at hello@oranokai.com and we will delete it, except where we are required to retain limited records (such as payment records) for legal, tax, or accounting purposes.
6. International Data Transfers
Oranokai is operated with India as its primary market, and pricing is displayed in INR by default. Because several of our AI sub-processors and infrastructure providers are based outside India (including the United States), your data — including uploaded images — may be transferred to and processed in countries with different data protection laws than your own. We take reasonable steps to work only with providers that maintain appropriate safeguards.
7. Data Security
We use SSL/TLS encryption in transit, Cloudflare DDoS and bot protection, and access controls on our database (Supabase Row Level Security) to protect your data. No system is 100% secure, and we cannot guarantee absolute security, but we take reasonable, industry-standard measures to protect your information from unauthorized access, alteration, or disclosure.
8. Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Request a copy of your data in a portable format
- Withdraw consent for optional communications (unsubscribe at any time)
- Object to certain processing, where applicable law provides for it
To exercise any of these rights, email hello@oranokai.com. We will respond within a reasonable time, and in any case within the timeframe required by applicable law.
9. Children's Privacy
Oranokai is not directed at, and not intended for use by, children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
10. Changes to This Policy
We may update this policy from time to time as our service or legal obligations change. We will update the effective date at the top of this page when we do. Continued use of Oranokai after a change means you accept the updated policy.
11. Contact
For any privacy-related question or request, contact us at hello@oranokai.com.