FAQ
Frequently asked questions
…and the ones you should be asking.
Quick answers about credits, image generation, the catalog, video, pricing and your account. Find what you need or search below.
Popular questions
All questions
Draft first, then render. Use Flux Schnell in Advanced to explore a scene and composition before spending more credits on the final image.
Every one-time pack includes Flux Schnell drafts that do not use your base credits. Reuse the prompt or style reference from a draft you like, then render the final with your product using Studio quality or a premium model.
Oranokai is an AI creative studio for online sellers. Upload a product photo and create professional product photos, lifestyle scenes, marketplace images, a complete e-commerce catalog, ads and short videos — for Amazon, Flipkart, Meesho, Shopify and your own store.
It’s a fair question, and for a one-off picture those tools are great. Selling online is different. Free plans limit how many images you can create each day, and a general-purpose chat assistant isn’t built to keep your product exactly as it is — it redraws it, so the shape, colours, logo or the small text on your label can quietly change. A listing image that shows a slightly different product than the one you ship costs you trust and returns.
Oranokai isn’t a single prompt sent to a single model. Behind every result is a process built for products: your photos are analysed to recognise what you’re selling, the generation is instructed to keep that exact item unchanged, and for catalogs and ad posters each image is checked against your original product and its text is read back — if a word comes out wrong, it’s regenerated. In Marketplace Editable catalogs, the words on your cards aren’t drawn by the AI at all: they’re typeset as real text, so they’re spelled exactly as you approved and you can edit them later for free.
On top of that you get things chat tools don’t do: exact marketplace shapes and 2K output, a complete 8-image listing set from one photo, a choice of the best current models for each job, a gallery of everything you’ve made, a free marketplace compliance check, and one-time USD packs with full commercial rights to what you create.
No. On the Automatic generator you add a photo, describe what you want in a sentence (or pick a template), choose a format and generate — Oranokai picks the model and settings. If you want more control, Advanced mode lets you choose the model, size and options yourself.
You don’t have to be an expert. Just write your idea in a few words — what the product is, where it should be and the feeling you want. For example: “perfume bottle on a beach at sunset, luxury feel”.
Then click AI Enhance. Oranokai turns those few words into a detailed, accurate prompt — describing the setting, lighting, camera angle and style the way AI models understand best. Read it, change anything you like, and generate. AI Enhance costs 1 credit, and paid plans include free uses.
Have a photo of a look you love? Drop it onto the prompt box instead, and Oranokai writes the prompt from the picture.
Yes. Every new account gets 20 free credits — no card required. The free plan includes up to 10 generations a day on eligible models in Advanced. Video, premium image models, Studio quality and Out of the Box need a paid plan or pack, though every free account can make one Studio quality image and one Out of the Box image for 15 credits each as one-time tries (as long as your credits cover them).
Automatic is the fastest way to a good image: every image is 2K, you choose a format (square, Instagram 4:5, Story 9:16 or landscape) and a quality level, and we handle the rest. Advanced shows every model with its own price, plus extra controls like style references, templates and multiple outputs.
Product photos and lifestyle scenes from your own product photo, images from a text idea alone, a complete 8-image e-commerce catalog, ad posters for social media and WhatsApp, edited and upscaled versions of any photo, virtual try-ons, vector illustrations, and short product videos.
Flux Schnell costs 1 credit per image after your included drafts. Starter includes 500 drafts and Creator includes 1,500 drafts. Automatic Studio quality costs 25 credits per image after the free trial; Out of the Box costs 35.
Yes — that is what Oranokai is built for. On Automatic you can add up to 3 photos (different angles of a product, a person, or both); Oranokai recognises what’s in them and suggests a starting prompt, and keeps your subject recognisable in the result. Advanced also lets you add a separate style reference to borrow a look or mood.
Yes, in three ways. Templates give you ready-made directions to start from. AI Enhance turns a short idea into a detailed prompt (1 credit; paid plans include free uses). And you can drop any image onto the prompt box — or tap its image icon — and Oranokai writes a description of that scene for you to edit.
Automatic offers Square (1:1), Instagram post (4:5), Story / Reel (9:16) and Landscape (16:9), and the image always comes back in exactly the shape you picked. Advanced offers the same shapes, plus print paper sizes (A3, A4, A5, US Letter and more) for vector illustrations.
Automatic creates one image per run so you can steer each one. In Advanced you can create up to 4 images in one go with most models.
The Studio works on any photo, not just ones made in Oranokai. Edit Image has one-click presets — Retouch, Relight, Change Background, Change Clothes / Hair, Remove Background and Image to Anime — or a Custom Prompt for anything else, with a choice of AI model.
Upscale Image sharpens and enlarges a photo 2× or 4×. Virtual Try-On puts a garment onto a photo of a person (clothing only; jewellery is not supported yet). Ad Poster turns a product photo into a social ad, sized for Instagram (1:1 or 4:5), Stories and Reels (9:16) or WhatsApp (1:1).
Yes. In Advanced, the Recraft Vector models create real SVG vector files — logos, icons, illustrations and poster art — that stay sharp at any size, with standard print page sizes to choose from.
Creative Cinematic gives fully AI-designed catalog images with maximum visual freedom. Marketplace Editable gives structured, marketplace-ready layouts whose text you can edit afterwards for free. Both start from your product photo and the product details you approve.
Every image and video is saved to your gallery automatically. From there you can view it full size, download it, copy the prompt to reuse it, edit it, upscale it, like it or delete it.
No. Everything you create — images and videos — downloads clean, without an Oranokai watermark, ready to post on your store, marketplace or social media.
Yes. Every part of Oranokai works in your phone’s browser — upload a photo straight from your camera roll, generate, and download the result to your phone. There’s nothing to install.
You’ll get the most reliable results by writing in English — or write a few words in any language and click AI Enhance to turn them into a detailed English prompt. If you want text in Hindi or another script to appear on the image itself, check it carefully before publishing: AI models are most accurate with English lettering.
Yes. Below the generator you’ll find example images — click Recreate on any of them to load its original idea into the prompt, then change it to suit your product.
Yes, with our free Compliance Check — no signup needed. Upload an image and it checks it against Amazon, Flipkart and Meesho image requirements, such as size, background and how much of the frame the product fills.
Every generation costs credits, and the exact amount is shown on the button before you generate. Different models and options cost different amounts — for example, Automatic Studio quality costs 25 credits per image. If a generation fails for a technical reason, you are not charged.
One-time packs: Starter $12 for 800 credits, and Creator $25 for 1,500 base credits plus 500 bonus credits when you run out. Both include Flux Schnell drafts. Ultimate monthly: 35 a month for 2,500 credits every month, paid with PayPal; cancel anytime. See Pricing for details.
Starter credits are valid 6 months; Creator credits are valid 12 months. The Creator bonus follows the same rules as the existing Creator pack.
Monthly subscriptions are not currently offered internationally. Starter and Creator are one-time packs with no auto-renewal.
Pay through the PayPal link on Pricing, by card or PayPal balance. Sign up first and use the same email when paying so we can identify your account.
Yes. You can buy another one-time pack. Use the same account email when paying so the credits can be added to your account.
PayPal provides a payment receipt. If you need another document for your business accounts, email hello@oranokai.com with your transaction ID.
Failed generations are never charged. If you haven’t used any credits from a pack, you can request a full refund within 48 hours of purchase; duplicate or mistaken charges are always refunded. Full details are in our Refund Policy.
From one product photo, the E-Com Catalog creates a complete 8-image selling set — hero shot, feature infographic, lifestyle scenes, highlights, dimensions and more. You review the product details and copy before anything is generated, you are charged only for cards that generate successfully, and you can edit the text on most cards afterwards for free, without regenerating.
Oranokai is built to keep your product’s shape, colours, logo and packaging recognisable while changing the scene around it. AI generation can still vary — especially very small text on labels — so always check each image before you publish it, and regenerate any that aren’t right.
They are designed for marketplace listings, but every marketplace has its own rules (white backgrounds for main images, minimum sizes and more). Use our free Compliance Check to test an image against Amazon, Flipkart and Meesho requirements before uploading. You are responsible for the final listing meeting each platform’s rules.
Automatic images are 2K (for example 2048×2048 for square). Many Advanced models also output 2K, and Nano Banana and Nano Banana Pro offer 4K. You can also upscale any image 2× or 4× in the Studio.
We run a range of leading models and update them as better ones arrive, including GPT Image 2, Nano Banana and Nano Banana Pro, Flux, Seedream, Grok Imagine, MAI Image 2.5 and Recraft for vector art — plus Kling, Grok Imagine, Veo 3.1 Lite and more for video. When a model is retired, we replace it.
Yes. Open any image in your gallery to edit, upscale or download it, or use the Studio for background removal, relighting, retouching, virtual try-on and ad posters.
Yes — on paid plans. The Video page offers several models, from quick clips to cinematic shots with audio. With Veo 3.1 Lite you can give a first frame (your product photo) and optionally a last frame, and it animates between them. The price for your chosen length, resolution and audio is shown before you generate.
You do. You can use what you generate commercially — product listings, ads and marketing — without further permission from us, as long as you had the rights to the photos you uploaded. See our Terms of Use for the details.
Only if you have their consent. Don’t upload images that infringe someone else’s rights, or that are illegal or explicit — these are against our Terms of Use.
Your uploads and creations are stored so your gallery stays available to you. To generate a result, your photo and prompt are sent to the AI provider that powers the model you picked, only for that purpose. Read the Privacy Policy for the full list of providers.
No. We never sell your uploaded photos or the images you create, and we don’t let our AI providers use your content to train their models beyond what’s needed to create your result. Your product photos stay yours. See the Privacy Policy for details.
Email hello@oranokai.com from your account email and we will delete your account and its data, except records we must keep by law (such as payment records).
If it failed, you were not charged. If credits were taken for a generation that visibly failed, email us and we will reverse it. If the result just isn’t what you wanted, try rewording your prompt, adding another photo of the product, or picking a different model in Advanced.
Not yet — Oranokai accounts are currently for individual use, and there’s no public API. If your team, agency or business needs shared access or an API, email hello@oranokai.com and tell us what you need.
Email hello@oranokai.com. We usually reply within a few hours (Mon–Sat, IST).
Oranokai is growing from product images into a complete creative studio for selling online. Here’s what we’re working on:
1. Music. Generate original background music for your product videos, reels and ads — no more hunting for royalty-free tracks.
2. Voice-overs. Turn a script into a natural voice-over for your product videos, so you can explain a product without recording anything yourself.
3. 3D product models. Create 3D models of your products from photos — for 360° views, interactive product pages and new angles you never photographed.
4. Better results, all the time. The biggest promise is the quietest one: we keep testing the newest AI models, improving the process behind each result, and replacing anything that a better option beats — so the images you create get better without you changing a thing.
Have an idea or a feature you’d love to see? Tell us at hello@oranokai.com — your suggestions help decide what we build next.
Still need help?
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Our team is here to help. Email us. We usually reply within a few hours (Mon–Sat, IST).We’re here to help. Usually replies within a few hours (Mon–Sat, IST).